Welcome to the SOAPe Platinum Support Center. Our Free Online Support Center features a selection of Flash video tutorials and a searchable knowledgebase of popular articles on a variety of topics.
If you are a new user, we highly recommend viewing the video tutorials below for help getting started. It is best to begin with the first tutorial (#1) and work your way through them in succession. If you have additional questions, you may search our knowledgebase using the link at the bottom of the page, or contact our support department during normal business hours.
Keep in mind that only users with a paid Priority Support and Maintenance Plan are eligible for phone and email support. If you have purchased your software within the past 30 days, you are also eligible for free phone and email support.
SOAPe Platinum Flash Video Learning Center
Please
click the image to the left to view our video learning series. Each video
is only a few minutes in length and will help to get you started using
SOAPe Platinum software.
SOAPe Platinum Knowledgebase
Please keep in mind that only clients who have PURCHASED a Priority Support and Maintenance Plan, or who have purchased a license within the past 30 days, are able to submit support tickets from within our knowledgebase. Tickets submitted by clients who are not on a support and maintenance plan will be discarded.
All users must register prior to using the knowledgebase. If you do have a question, there's a good chance someone else has already asked the same question and a response has been posted in our knowledgebase.
Click Here To Access Knowledgebase
